Should you not be satisfied with the product(s) you have ordered, you have 7 days from the date of ordering to return the product to us and receive a full refund (Minus the return shipping cost).

All return products must be unused and deemed fit for our resale. If you have set the product up in the field this is classed as used and you will not qualify for a return and refund. Return requests that do not fit this criteria will not be accepted.

Please allow up to 7 days to receive a refund from us after processing is complete.

All returns will occur a shipping fee which will be deducted from the refund value. This will be confirmed during the processing of your refund and sent to you via email. This fee pays for accurate and reliable shipping back to us.

Please note, the shipping rate from your original order will not be refunded.

To request a return and full refund please email the team at info@thesteeltargetcompany.co.uk.

If accepted, we will then begin the returns process and take the job out of your hands. We will organise collection of the products and email you the labels to attach to the side of the parcel(s).